FAQ's

How can I track my order?

After your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

Can I modify or cancel my order after placing it?

Unfortunately, once an order is placed, it cannot be modified. You will have to cancel the order and place a new one. Please review your order carefully before confirming the purchase.

What is the returns and exchanges policy?

We have a return policy within 10 days of receiving your order. Please visit our "Returns & Exchanges" page for detailed instructions on initiating a return or exchange.

How do I contact customer support?

If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us through the "Contact Us" page on our website and we will get back to you promptly.

Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times may vary based on your location. Please refer to our shipping information during the checkout process for more details.

Why is my item a pre-order?

Due to a high number of orders and limited stock, once the item has sold out the item will automatically turn into a pre-order. This ensures that you receive the product when it does come back in stock. You will receive your item(s) within 30 days of the purchase date as per our policy. Please visit the"Pre-order" page on our website for more information.